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Friday, 5 August 2011

Losing the will to live!



It really starting to look like I won't have a decent lens to put on my 60D for the Bristol balloon fiesta at this rate! In my previous post I explained that I was having trouble with trying to buy a few high quality lenses.

My fourth copy of the Canon EF-S 17-55mm got sent back last week as it had a front focusing issue, I have just been informed the lens is out of stock and I will have to wait for a replacement to arrive which means only a 50/50 chance of it arriving on time and even then there's no guarantee it will be a good copy but anything at all would be better than nothing, I could use contrast detect AF in liveview if necessary I just need the lens to turn up in the first place!

The second lens is an even worse story, I purchased the new 70-300mm L lens from a supposedly UK based ebay seller who appeared to have a good track record but it turned out the lens was in HONG KONG! But that turned out to be the least of my worries, the lens arrived and was faulty, the zoom ring was almost seized solid and the image noticeably soft. I informed the seller who provided me with a UK return address. I paid a high price for express delivery with insurance however the next day the tracking informed me the delivery had failed as the recipient was not at the address! I messaged the seller again and they replied saying their UK agent was "in the process of relocating" !!!! What a complete joke! They seller than asked me to WAIT until the lens was returned back to me and then pay to send the lens back to HONG KONG!!!! I just cannot believe the absolute incompetence! It's also worth noting that the seller paid for the original import duty themselves but deliberately under-declared the value of the lens by some £700 to reduce the costs! I also discovered that the sellers ebay name is just a facade and that the supplier is actually one of ebays largest Hong Kong based sellers! They have no actual presence in the UK apart from someone to accept returned items but they are in the process of moving house! The worst part is that they charged what would have been a competitive price for a UK product but I ended up with a Hong Kong sourced item at a price that was much greater than any of the legitimate sellers in Hong Kong who are up front about where the item is!

Needless to say I had run out of patience so I escalated the ebay case I had already opened, it was obvious trying to settle the matter directly with the seller was completely futile. I now have to wait 48 hours for ebay to make a decision, fortunately if the seller provides the UK return address I can already prove I have tried to send it back, if the seller provides a Hong Kong address I am under no obligation to return the item because the seller misrepresented it's location in the first place! I get the feeling the seller was fully aware of this and that they were trying to stall for time until they had a genuine UK address for me to send the lens to so they could avoid a situation where I was not obligated to return the item.

It has been nearly three weeks since I first purchased the lens and there is no way on earth I will have a replacement in time for Bristol next week and even if I get refunded I would probably not have sufficient time to buy a lens from a different seller and receive it in time! I will have to use the trusty 55-250mm which has great image quality but the focus isn't quite perfect especially with fast moving targets, this was less of an issue with the 350D where a slight misfocus was not as noticeable but with the 60D and all it's pixels hungry for high MTF levels it's a lot more noticeable, I took the lens to an airshow last month and the shots that were in focus were fantastic, the lens delivers simply amazing sharpness for it's price but more often than not the images were just slightly misfocused, this was the main reason for purchasing the 70-300mm L!

Those two were just the main hair pulling frustrations of the month! In addition I bought the excellent Samyang 8mm fisheye, I thought it would be a great lens to use with hot air balloons and the price is very reasonable so I went for it only to be told "we apologise but this lens is currently out of stock and will be dispatched direct from the supplier in Poland" and guess what? That's right it's now due to arrive AFTER I leave for Bristol!

I was also optimistic enough to buy a CPL filter for the as of yet non existent 17-55mm, a relatively expensive Hoya Pro1D to be exact, that arrived the day after I paid and you can't go wrong with filters can you? Well you can if they arrive sealed but once opened have dust, smudges and a scratch on them! I can't even image how that happened unless the filter was a retuned item they tried to palm off as a new one! Needless to say it was another return case with the replacement due to arrive the day BEFORE I leave for Bristol, I wonder if it will arrive? I wonder if I will even have a lens to put it on?

I'm starting to get the feeling I might just take my NEX-5 and kit lens at this rate, it's not a prefect lens but it always focuses accurately so I would at least be able to concentrate on taking photos and not worrying about technical problems!

I will update you on my situation as soon as I have anything new to add!



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